Privacy policy

This privacy policy defines and informs you of how BATINVEST S.à r.l. uses and protects the information that you transmit to us, if applicable, when you use this site accessible from the following URL: (hereinafter the "Site"). By using our Site, you agree to our Privacy Policy and the Terms of Use set out below.

The Privacy Policy relates to the collection and use of the personal information you provide to us through the use of our website. We reserve the right, at our discretion, to change or remove portions of this Privacy Policy at any time.

This Privacy Policy is in addition to all other terms and conditions applicable to our site.

The use of third party sites (which may be linked to our website) is at your own risk. In this case, we invite you to consult the confidentiality and privacy policy of these third party sites.

Your personal data

You provide us with a certain amount of personal data relating to your identity (surname, first name) as well as your contact information (e-mail address and telephone number). The same applies when you submit requests or communicate with us.

The personal data that we may collect and process in this way are as follows:

  • Your surname, first name, e-mail address, phone number, postal address
  • Your electronic identifiers, such as your IP address - Your preferences in terms of property searches

Responsibility for the processing of your personal data

BATINVEST S.à r.l. (hereinafter 'we', 'us', 'our'), informs you that, for the purposes set out below and in order to be able to provide its services, as well as to transmit information and contact requests relating to specific real estate listings through its website (hereinafter jointly referred to as 'services') and for the operation of the said website, it processes personal data, provided by you or otherwise acquired during the performance of the services and/or during your browsing of this website, in its capacity as the party responsible for such processing.

Duration of data storage

Your personal data will be kept by us for a period of 36 months from the end of the last business relationship with our agency. Or for the legal period stipulated in any contract that may have been concluded with you.

Methods of processing your personal data.

The processing of this data is carried out within the framework of appropriate procedures and measures in order to protect security in terms of the integrity, confidentiality and accessibility of the user's data, in accordance with the applicable legislation. The purpose of this data processing is the use of the data, including its collection, recording, organisation, keeping up to date, selection, extraction, comparison, interconnection, blocking, communication, deletion, combination of two or more of the above activities, and is also intended to carry out profiling on the basis of the preferences expressed during navigation on the site, within the limits necessary to pursue the purposes for which the data was collected.

Purposes of processing.

The processing of your personal data is carried out within the framework of purposes defined prior to its application by us, i.e.:

  1. Processing is necessary for the purposes of providing you with the information or services you have requested (in particular: a request for information about a property advertisement, a request for contact in order to establish a commercial link), but also to collect information enabling us to improve our site, products and services (in particular by means of cookies). The nature of the services provided requires communication to our company and the automated processing of data and information concerning the location, typology and characteristics of the properties sought. These data and information, as well as their processing, are essential in order to satisfy and respond to your requests.
  2. Fulfill any related obligations under applicable regulations.
  3. If necessary, exercise and/or defend a right before the competent authority.

Legal basis for processing

The legal basis for the processing of your personal data referred to in point 1 of the above purposes is the necessity for our company to ensure the execution of the contract to which you are a party in the context of the service request.

The processing of your personal data referred to in point 2 of the above purposes is based on the need to fulfil any obligation under the applicable law related to the provision of the services. The processing of your personal data referred to in point 3 of the above purposes is based on the legitimate interest of our company, the exercise and/or defence, where appropriate, of your rights before the competent authorities.

Nature of data disclosure and consequences of non-disclosure

The disclosure of your personal data and, as indicated, of your profile is a necessary condition for the processing carried out for the above-mentioned purposes.

Therefore, in case of non-disclosure of your personal data and/or your opposition to it, our company will not be able to provide the services and fulfil any associated obligations under applicable law.

Subjects to whom your data may be communicated or who may become aware of them The processing of your data will be carried out by persons appointed by our company and who occupy functions related to such processing, such as customer service employees, estate agents or personnel in charge of the maintenance of computer systems.

For all the above purposes, the data may be communicated in Luxembourg or abroad, to third parties such as tax and legal consultants of our company in connection with its obligations, to companies and technical consultants in charge of the management and maintenance of our information systems, software and databases, to financial services, administration, archiving, audit and budgetary certification companies, in any case in close relation and within the limits of the fulfilment of their respective tasks and activities.


We make every effort to ensure the security, integrity and confidentiality of personal data and information transmitted on/via our site and to prevent their accessibility to unauthorised third parties. In order to do so, we review and update our security measures in accordance with current technology. Unfortunately, no data transmitted over the Internet can be guaranteed to be completely secure.

In addition, our employees and contractors providing services related to our information systems are required to respect the confidentiality of personal information held by us. However, we cannot be held responsible for events resulting from unauthorised access to your personal information.


Cookies are small data files that can be sent from a website to the user's terminal (usually to the browser), where they are stored before being retransmitted to the site on the next visit. A cookie cannot retrieve any other data from the hard disk of your terminal, nor can it transmit computer viruses or acquire e-mail addresses. Cookies can be used by both the site owner and third parties and can be easily deactivated by you.

BATINVEST S.à r.l., in order to provide its services, needs to use cookies, including third party cookies, through our website. If you decide to disable the use of cookies, we warn you that, for purely technical reasons, we may be unable to provide certain services or to provide them in the way you expect. For more information on the cookies used by our website and the procedure for activating/deactivating them, even individually, we invite you to read the information below.

Cookies used on this website:

Cookies required

  • JSESSIONID Used as part of the J2EE web application and used for session follow-up.
  • AWSELB Token used to identify your persistent Elastic Search load balancing session.
  • PHPSESSID Token used to identify your unique session on the site, as well as to maintain the integrity of your session window during transactions.

How to control or delete cookies:

Most web browsers are initially set up to accept cookies automatically. You can change the settings to block cookies or to alert you when cookies have been sent to your equipment. There are several ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or change your browser settings.

You can also set your cookies directly in your computer's settings:

"If you disable the cookies we use, this may affect your experience on the site. If you use different equipment to access our site, you will need to ensure that each browser on each piece of equipment is set to your cookie preferences. "

Your rights and contacts

As a person interested in the processing of your personal data, processed through this website by BATINVEST S.à r.l., you are entitled to exercise the following rights at any time:

  1. The right to obtain confirmation as to whether or not personal data concerning you exists and, if so, to obtain access to and a copy of such data. Unless otherwise provided by applicable law, BATINVEST S.à r.l. may deny you the possibility of obtaining such a copy in case it could affect the rights and freedoms of others;
  2. The right to obtain information concerning:
    1. The origin of your personal data;
    2. The purpose and methods of the processing of your personal data;
    3. The logic applied in the case of processing carried out with the help of electronic instrument;
    4. Identifying details of the owner and, if appointed, the managers and the privacy representative;
    5. The persons or categories of persons to whom personal data may be communicated;
  3. The right to obtain:
    1. Updating, correction, integration of your personal data;
    2. The cancellation, anonymization or blocking of data processed in violation of the law, including those that are not necessary for the preservation in relation to the purposes for which the data were collected or subsequently processed, in the cases envisaged by the applicable law;
    3. The limitation of the processing of your personal data in the cases provided for by the law;
  4. The right to object, in whole or in part:
    1. For legitimate reasons of processing of personal data concerning you, even though they are relevant to the purpose of the collection;
    2. The processing of your personal data for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
  5. The right to :
    1. Revoke your consent at any time if it constitutes the legal basis for the processing operation, without prejudice to the lawfulness of the processing operation based on consent prior to revocation;
    2. Propose a complaint to the supervisory authority;
    3. In the cases provided for by the applicable law, to receive your data in a structured, commonly used format that can be read by automated devices;
  6. The right to obtain certification to the effect that each of the recipients to whom the personal data has been communicated has been notified of any corrections, cancellations or limitations to the processing, except in the case in which such fulfilment is revealed or involves the use of means that are manifestly disproportionate to the protected right. In any case, at your express request, you will also be able to obtain the details of those recipients.

For any request for contact or to exercise your rights, exclusively relating to data protection, you can contact our services by email:

B A T Invest s.à r.l. | 20, Allée Louis Ackermann - L-1897 Kockelscheuer Tél.: +352 36 05 40 1 | Fax: +352 36 05 48 |